Lost Your Meta Neural Band? A New One Will Cost $199

When you bargain nan $799 Meta Ray-Ban Display, you aren’t conscionable getting a brace of smart glasses: you’re besides getting Meta’s Neural Band, a mini wristband that you usage to power what’s connected nan glasses’ display. It’s an basal portion of nan product.

But, if by immoderate unfortunate circumstance, you request to bargain a replacement for nan wristband, it’s been unclear really you would do that. The wristband isn’t listed for waste online. One purchaser told The Verge that Meta’s customer work said it wasn’t imaginable to acquisition a replacement. That led america to scope retired to Meta conscionable to make judge — it was difficult to judge that nan only solution to a mislaid Neural Band would beryllium buying an wholly caller brace of nan smart glasses. 

It turns retired that Meta really will fto you bargain a caller Neural Band if you interaction customer service, but it’ll costs $199, making for a beautiful costly replacement. Only customers who person already purchased nan Meta Ray-Ban Display glasses and request a set replacement that’s extracurricular of Meta’s limited warranty policy will beryllium capable to bargain nan wristband connected its own, according to Meta’s Tyler Yee. If you autumn nether those requirements, you tin scope retired to Meta’s customer support to make your case.