Verizon’s ‘software Issue’ Has Disconnected Many Wireless Customers Across The Us

Verizon has confirmed to customers successful stores and online that its web is having an rumor connected Saturday. Many group have been incapable to connect and make aliases person calls for hours, while DownDetector’s locator peaked successful nan day astatine astir 3:30PM ET pinch much than 20,000 reports. Some customers study their work has continued to usability passim nan day, truthful it’s unclear what nan origin is exactly.

Downdetector’s outage map showed hotspots successful galore cities, and Verizon didn’t specifically database affected areas. On X, nan @VerizonSupport relationship confirmed nan issue successful consequence to customers’ questions, but didn’t person further specifications connected restoration aliases really wide it is.

Diana Alvear, nan caput of media relations for nan Atlantic North Market, responded to our enquiry astir nan rumor and confirmed nan outage, saying,

We are alert of a package rumor impacting wireless work for immoderate customers. Our engineers are engaged and we are moving quickly to place and lick nan issue. Please sojourn our Check Network Status page for updates connected work successful your area. We cognize really overmuch group trust connected Verizon and apologize for immoderate inconvenience. We admit your patience.

If we find retired much information, we will update this post.